FAQ's
Welcome to our FAQ! Here you will find answers to the most frequently asked questions.
Deliveries
What are the delivery times?
Our delivery times vary depending on the product and your location. Generally:
Belgium: 3 to 5 working days
France, Luxembourg, Netherlands: 5 to 10 working days
Some furniture requires a custom delivery, and we will keep you informed of the follow-up.
What are the delivery costs?
Shipping costs are calculated based on the destination. You can see the exact costs during checkout.
Do you ship internationally?
Yes, we deliver to France, Luxembourg and the Netherlands, and on request to other destinations. Contact us for a delivery quote.
Products & quality
Is your furniture new or used?
All our furniture is vintage, carefully sourced and restored to give it a second life while preserving its authenticity.
Are your furniture available in multiple copies?
No, we select our furniture one by one, and there is no stock available in multiple copies. We do not know if we will be able to find a similar one - it all depends on our finds! If you like a piece, do not delay, it may not come back.
Can I see the furniture before buying?
We operate primarily online, but sometimes we host pop-up events or showrooms. Follow us on Instagram to stay up to date!
Contact & customer service
How can I contact you?
You can write to us by email at bellelachaise@gmail.com or via Instagram. We will answer you as soon as possible!
Do you offer gift cards?
Yes! We offer Bellelachaise gift cards, ideal for giving a touch of vintage to your loved ones.
vintage furniture found
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